Legal Business Name / EIN pending final confirmation from IRS Form CP575 / 147C. Placeholder entity name and DBA shown below to be locked in once documents are received.

This Privacy Policy describes how Smart Capital Financial Group LLC, doing business as Leading Smart Innovation ("Company," "we," "us," or "our"), collects, uses, discloses, and protects the personal information you provide when you visit our website at www.leadingsmartinnovation.com, contact us, or engage with our coaching and business services, including via SMS text message.

By using our website, submitting a form, or providing your personal information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We collect information you voluntarily provide to us and information automatically collected when you use our website.

1.1 Information You Provide

Contact Information: Your name, email address, phone number, and business name when you submit a contact form, book a consultation, or opt into our communications.
Business Information: Details about your business, goals, challenges, and industry that you share during coaching sessions or inquiries.
Communication Records: Emails, SMS messages, or other communications you send to us.
Payment Information: If applicable, billing and payment details for services rendered (processed securely by third-party payment processors).

1.2 Information Collected Automatically

IP address and browser type
Pages viewed and time spent on our website
Referring website or source
Device type and operating system
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide coaching and consulting services
Schedule and manage appointments and consultations
Send appointment confirmations, reminders, and direct responses to service inquiries
Send SMS text messages and email communications related to our services, with your consent, including occasional marketing messages regarding seasonal specials and discounts for those who provide secondary consent
Personalise your coaching experience and track progress
Process payments and maintain business records
Improve our website, services, and communications
Comply with legal obligations

3. SMS / Text Message Communications

📱 SMS Messaging Policy

By providing your phone number and checking the applicable consent checkbox(es) on our forms, you expressly consent to receive SMS text messages from Leading Smart Innovation (Smart Capital Financial Group LLC) at the phone number provided. Consent is collected via two distinct, non-pre-selected checkboxes so you can choose between transactional and promotional messaging independently.

Types of SMS messages we may send include:

Appointment confirmations and scheduling reminders
Direct responses to messages or service inquiries you initiate
Occasional marketing messages regarding seasonal specials and discounts (only if you provide secondary consent)

Message frequency varies based on your engagement and the nature of our communications; typically averaging 3–5 messages per month.

To opt out: Text STOP to cancel the SMS service at any time. After you send "STOP," we will send you an SMS message to confirm that you have been unsubscribed, and you will receive no further messages.

For help: Reply HELP for assistance, or contact us at [email protected] or +1 414-737-0284.

Message and data rates may apply. Message frequency varies based on your interactions with our service. Carriers are not liable for delayed or undelivered messages.

3.1 Age Requirement

By opting into our SMS services, you represent that you are at least 18 years of age.

3.2 Children's Privacy (COPPA)

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

⚠️ Important: We do not sell, rent, lease, or trade your phone number or personal information. Your SMS consent is not a condition of purchasing any goods or services from us.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

Service Providers / Subcontractors: Trusted third-party vendors who assist us in support services such as customer service, CRM platforms, email/SMS delivery, payment processing, and scheduling. These providers are contractually required to keep your data confidential and use it only to perform services on our behalf.
Legal Requirements: When required by law, court order, or governmental authority.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties if you explicitly consent.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic, and understand where visitors come from. You can control cookie settings through your browser settings. Disabling cookies may affect the functionality of our website.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymise it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to applicable legal requirements.
Opt-Out of SMS: Text STOP at any time to opt out of SMS communications.
Opt-Out of Email: Click the unsubscribe link in any marketing email to opt out.

To exercise any of these rights, contact us at [email protected].

8. Data Security

We implement reasonable administrative, technical, and physical safeguards — including SSL encryption for form submissions — to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at [email protected].

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.